The Leading
Future of Work Event Series

The Future of Work Canada Event launched in 2019 with the core mission to focus on the latest trends & strategies within the Future of Work landscape including: Frontline Workers, Workplace Transformation, HR Technology, Culture, Employee Engagement, Digital Workplace, Learning & Development, Human Resources and Office Space & Design.

Created for senior executives within:

✓ Human Resources
✓ Internal Communication
✓ Change Management
✓ Talent Management


✓ Digital Workplace
✓ Employee Experience & Engagement
✓ Business Transformation
✓ Diversity, Equity & Inclusion

2022 Confirmed Speakers




day one

  • 9:40AM

    Chair's Welcome and Opening Remarks

    Steven Fitzgerald, Co-founder and President, Habanero Consulting

  • 10:00am

    Panel: The HR Leader in a Hybrid World

    • What are HR Leaders new priorities and how have these shifted over the last couple of years?
    • What has the pandemic and remote working taught HR Leaders about their workforce?
    • What do HR Leaders need to consider when formulating their back-to-work / hybrid work strategies?
    • How will HR leaders monitor and measure the effectiveness of their new model work strategies going forward?

      Moderator: Steven Fitzgerald, Co-founder and President, Habanero Consulting


      • Kerry Pond, CHRO, Trillium Health
      • Liz Volk, Chief Human Resources Officer, Longo's
      • Nancy Nazer, Chief Human Resources Officer, OMERS
      • Corey Daxon, President, Feldman Daxon Partners


  • 10:45am

    Presentation: Adopting a flexible working model

    • One size does not fit all - how can you offer employees a flexible model that suits them?
    • Challenges and opportunities that flexible working presents to employers
    • Maintaining connection and engagement in the flexible working model
    • How do you measure productivity?
    • How do employers maintain equity and inclusion with on-site workers vs. remote workers
    • Pippa Aird, Chief Human Resources Officer, Canadian P&BB, Wealth, Asset Management and New Ways of Working, BMO Financial Group
  • 11:15AM

    Coffee Break

  • 11:45AM


  • 11:45am

    Presentation: Leading Remote teams

    • Common challenges of leading remote teams#
    • What skills sets do managers of a dispersed workforce need?
    • How can managers inspire innovation and drive engagement across remote teams?
    • Creating a productive, engaging and inclusive environment for all employees regardless of location
    • Geoff Smith, Senior Vice President Human Resources, Health and Safety, Shawcor
  • 12:15pm

    Presentation: Tackling Employee Wellness Head On – Important Considerations for an Unpredictable Future

    Forward-thinking employers have been re-evaluating how they support the wellbeing of their employees and tackle shifting workforce expectations, whether it’s working at home, more flexibility or improved health benefits and wellness.

    In this session, participants will gain insights into how to re-think their workforce support to build resilience for an unpredictable future.

    Learning outcomes include:

    • How to build a Total Health and Performance strategy that benefits everyone
    • The new role of leadership in supporting employee health & wellness
    • Where to invest resources to improve the quality of life and work for employees
    • Mary-Lou MacDonald, National Practice Lead Canada, Health and Performance, HUB International
  • 12:45PM

    Presentation: The new workplace experience

    • Remote Vs. Office - when employees can work anywhere, what motivates them to work from the office?
    • What does the post-covid reality mean for office real estate?
    • How will flexible working enable employees to bring their best selves to work?
    • How can employers truly adopt a best of both hybrid strategy?
    • Prioritising employee health and safety


    • Janice Kee-Son, Senior Manager Workplace Design & Experience, TD Bank Group
    • Pamela Sin, Manager, Workplace Design + Experience, TD Bank Group
  • 11:45am

    Digital Workplace Track

  • 11:45am

    Presentation: Shaping and delivering your Strategy for the Workplace of the Future

    • What is the Workplace of the Future?
    • How do you build the business case for the workplace of the future?
    • Creating the workplace of the future team and governance model
    • Leadership roles and team structures critical to the success of transformation
    • Silvia Fraser, Director, Transformation, Workplace Strategies, ModernTO, City of Toronto 
  • 12:15PM

    Presentation: Experience: The Way Forward

    • Leaders want to make their organizations agile. If you digitize it, you can transform it.  First step is to digitize everything.
    • Expectations of the business users have changed, why do we still have Service Level Agreements (SLAs) by product?
    • New ways of working have created new challenges to solve.
    • Josh Olson, Global Head of Experience Solutions, VMWare
  • 12:45PM

    Presentation: The role AI and automation in the modern workplace

    • Practical examples of how AI can be used in the modern workplace
    • Accelerating how work gets done with automation. What tasks can be automated? How do you decide what to automate first?
    • Human vs machine. How can humans and AI work together and addressing employee concerns
    • How can AI enhance employee experience?
    • Using employee data to drive business efficiencies.
    • Sayyed H. Nezhadi, Vice President, Digital Transformation and Innovation, The Scotts Miracle-Gro Company
  • 1:05PM

    Lunch Break

  • 11:45AM


  • 2:15PM

    • Moderator:  Steven Fitzgerald, Co-founder and President, Habanero Consulting

    • Panellists:

      • Geoff Smith, Senior Vice President Human Resources, Health and Safety, Shawcor
      • AnnMarie Mercer, Vice President Human Resources, Walmart Canada
      • Rob Henderson, President and CEO, BioTalent Canada

    Panel: Building and maintaining culture with a hybrid workforce

    • How can leaders be intentional about creating a strong, positive and inclusive company culture?
    • Facilitating open communication, collaboration and driving innovation
    • Shifting to an outcome-focused work culture
    • Promoting self-care and wellbeing and avoiding burn out
    • Effective onboarding introducing new team members
    • Creating a sense of belonging within the organization
  • 3:00pm

    Presentation: Hybrid employee engagement

    • Best practices for keeping hybrid workers motivated and engaged
    • How can you empower employees and make them feel valued?
    • Harnessing the power of feedback and ideas.
    • The importance of a good onboarding programme.
    • Ashley Thomson, VP People - Global, DECIEM | THE ABNORMAL BEAUTY COMPANY
  • 2:15pm

    Digital Workplace Track

  • 2:15pm

    Moderator: Ben Skelton, Vice President, Habanero Consulting


    • Julian Mills, Managing Director, Digital Communications, CPP Investment Board 
    • Imtiaz Ahmed, Head, Digital Enablement, SE Health 
    • Suzanne Knight, Vice President of Transformation Services, Walmart Canada 

    Panel: Building a collaborative and engaging digital workplace

    • What best practices are organisations discovering for effective communication and collaboration?
    • Ensuring all employees across the organisation (both office workers and frontline workers) have access to digital workplace technologies and feel engaged.
    • Creating better connection opportunities across the whole organisation.
    • Tools and technologies to optimise the employee experience and productivity
    • Designing a frictionless digital employee experience for all
  • 3:10PM

    Presentation: : Improving experience for frontline staff – enabled by digital

    • Imtiaz Ahmed, Head, Digital Enablement, SE Health

  • 3:40PM

    Coffee Break

  • 4PM

    Main Track

  • 4:10PM

    • Dessalen Wood, Global Chief People Officer, Syntax

    Presentation: Resignations, DE&I and Remote Leadership, Oh My!

    Organizations around the globe are undergoing massive disruption to their business models, while at the same time facing unprecedented turnover at all levels. This latest wave of resignations brings with it the challenge of recruiting, hiring, and onboarding a diverse set of leaders into remote & hybrid situations, where building trust at scale remains a constant challenge. Whether it’s an internal move or an external hire, new leadership can create internal tension in the organization, and for the incumbent, a sense of frustration around the reality of the role they were sold.

    Key Takeaways

    How resignations, diversifying leadership and remote/hybrid onboarding are all interconnected
    The impact on new leaders of having valuable insights into the goals, objectives & challenges the team is facing as they walk into their new role
    How to eliminate the drama and loss of productivity that often accompanies new leadership assignments
    How to create more equitable and inclusive onboarding experiences
    Explore how to design a remote leader onboarding program that takes advantage of an intact work team’s skills and allows new leaders to hit the ground running

  • 4:30PM

    Lyne Parent-Garvey, Chief Human Resources Officer, Hydro Ottawa

    Presentation: Communication strategies for a dispersed workforce

    • Best practices for communicating change through uncertain times
    • Long term communication strategies that motivate and encourage collaboration
    • Selecting the right tools and channels to deliver the right message, to the right people at the right time.
    • Keeping employees engaged through effective and creative communications
    • Lessons learnt from over the last 2 years dealing with the pandemic
  • 5PM

    End of Day One

  • 5-7pm

    Please join KitchenMate for complimentary drinks, product samples and a live demo in the Exhibition area.

Prices & packges


Prices & packges


  • Two Day Conference Ticket
  • Coffee-break & Networing
  • Lunch & Networking
  • Access To All Session Across The Two Days
  • Access To All Session Post Event via the FoW HUB

Solution Provider Pass

  • Two Day Conference Ticket
  • Coffee-break & Networing
  • Lunch & Networking
  • Access To All Session Across The Two Days
  • Access To All Session Post Event via the FoW HUB