Case Study: Rethinking organisational structures and operating models
- What was not working in the previous structure, and how did decision-making change?
- How many management layers did the organisation need, and who became responsible for what?
- What changed in cost and the speed of decisions?
- When management layers were removed, who took on the work?
- Did the changes make career progression or succession planning harder?
- How did the changes affect managers’ workloads, team sizes and time to lead?
- What didn’t work, and what would they do differently?