Presentation: The Transformation Gap: Why Organizations Are Changing Faster Than We Can Measure
As organizations accelerate digital adoption and rethink how work gets done, a critical gap is emerging between transformation in practice and how we measure it. This opening session reframes transformation not as a set of initiatives, but as a structural shift in how work, skills, and productivity are organized within firms. Drawing on insights from the Business Data Lab, it will explore what current data reveals and where it falls short, and why closing that gap is essential for building more adaptive, competitive, and future-ready organizations.