Presentation: Is this impact of AI on L&D overrated?
…or is the impact of L&D on AI underrated?
While the narrative around generative AI often centres on its transformative potential, here's what the data actually show: 80% of AI initiatives end in failure - and this is often a people problem, not a technology problem.
Drawing on case studies from package delivery, through radiology departments, to the history of the humble spreadsheet, we'll explore why AI success hinges less on technical prowess and more on change management, user adoption, and workforce skills. The evidence is clear: the "last mile" of AI adoption is a people problem, not a technology one.
This session will examine why L&D must shift from asking "how will AI transform us?" to "how do we transform organisations to succeed with AI?". Attendees will leave with practical frameworks for positioning L&D as a strategic partner in AI governance, deployment, and adoption - and understanding why augmentation, not automation, is where the real value lies.
