Event Live In

Sponsors:

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Confirmed Speakers:

JPMorgan Chase

Terrie Wilson, VP Business Transformation Coach-Enterprise & Workplace Services, Global Technology

Humana

Callie Baumann, Vice President of Employee Experience, Digital Workplace

Nationwide

Kelly Marlow, Associate Vice President, Digital Workplace Experience

FCC Environmental Services

Wolfgang Bitomsky, Chief Information Officer

Eurobank

Evangelos Vayias, Head of Internal Digitization and Business Banking Digital Transformation

JPMorgan Chase

Carlyn Schofield, Vice President - Organizational Effectiveness & Employee Experience

Spirax Sarco

Garry Rawlins, Group Collaboration Evangelist

VMware

Richard Leong, VP IT, Colleague Experience & Technology

Pexip

Lauren McCarty, VP of Channel Sales

LiveTiles

Patrick Püntener, CTO

Enel Group

Ivano Ferioli, Head of Internal Communications Channels and Social Collaboration

DWP Digital

Neil Owen, Deputy Digital Director for DWP Collaboration & Communication Services

9:00am ET 2:00pm GMT

Chair's Welcome and Opening Remarks

Garry Rawlins, Group Collaboration Evangelist, Spirax Sarco

9:20am ET 2:20pm GMT

Presentation: Discovering and Growing Culture

Organizational Culture can grow and change in positive ways starting by first understanding the current state, then taking proactive and engaging steps to intentionally evolve culture to fit the organization’s vision and belief structure

Speaker: Terrie Wilson, VP Business Transformation Coach-Enterprise & Workplace Services, Global Technology, JPMorgan Chase 

9:50am ET 2:50pm GMT

Panel: Creating an employee-centric digital workplace

  • Strategies to improve employee experience, engagement and productivity
  • Designing a frictionless digital employee experience for all
  • Managing change and measuring adoption rates
  • Creating moments that matter and ensuring employee wellbeing in the digital workplace

Moderator: Garry Rawlins, Group Collaboration Evangelist, Spirax Sarco

Panellists:

Kelly Marlow, Associate Vice President, Digital Workplace Experience, Nationwide

Richard Leong, VP IT, Colleague Experience & Technology, VMware
Wolfgang Bitomsky, Chief Information Officer, FCC Environmental Services
Carlyn Schofield, Vice President – Organizational Effectiveness & Employee Experience, JPMorgan Chase

 

10:30am ET 3:30pm GMT

Presentation: Empowering all employees through technology

• How do employers connect all employees through technology?
• Making sure workers have access to communication and collaboration tools
• Strategies for rolling out new tech – what do you need to consider? How do you get buy-in from staff and make sure they use it correctly?
• Getting feedback from the frontlines – is it enhancing the customer experience?

Speaker:

Patrick Püntener, CTO, LiveTiles

11:00am ET 4:00pm GMT

Presentation: Digital Workplace Design: Applying Consumer Experience Best Practices

Since it arrived on the scene around 2010, the discipline of customer experience (CX) has grown exponentially. And it’s no wonder; research has shown there is an 80% increase in revenue when businesses focus on customer experience. In this session, Callie Baumann, VP of Digital Workplace Experience at Humana, delves into what CX can teach us about EX (employee experience) and how we can apply these principles to intentionally design the digital workplace of the future, especially in the wake of COVID-19.

Speaker: Callie Baumann, Vice President of Employee Experience, Digital Workplace, Humana

11:30am ET 4:30pm GMT

Coffee and Speed Networking

11:50am ET 4:50pm GMT

Presentation: Digital Workplace Strategies for adapting to the new normal of Hybrid Work

As the pandemic surge subsides, we are heading into a new normality, resuming our physical office activities, while keeping the capabilities and flexibility of remote work.

  • How should the Digital Workplace further evolve to support this new Hybrid Work paradigm?
  • What are the change management strategies needed to support the workforce in this further transition? What are the skills and cultural support needed?
  • How could the tools and technologies support to optimize productivity and employee experience in this paradigm?

Speaker: Evangelos Vayias, Head of Internal Digitization and Business Banking Digital Transformation, Eurobank

12:20pm ET 5:20pm GMT

Panel: Collaboration and Communication with a distributed workforce

  • How are digital technologies improving the way a distributed workforce communicate and work together?
  • What best practices are organisations discovering for effective communication and collaboration?
  • Enabling cross – team collaboration and fostering a culture of innovation in a remote or hybrid workforce
  • Strategies for reducing complexity and noise. Finding the right content, frequency, targeting and tooling.

Moderator: Garry Rawlins Group Collaboration Evangelist, Spirax Sarco

Lauren McCarty, VP of Channel Sales, Pexip
Ivano Ferioli, Head of Internal Communications Channels and Social Collaboration, Enel Group
Neil Owen, Deputy Digital Director for DWP Collaboration & Communication Services, DWP Digital

1:00pm ET 6:00pm GMT

End of Conference